About Me

Data Analyst | Sales Analyst | Sales Operations | Revenue Operations

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BIO

Senior Analyst with 5+ years of experience in sales operations, sales analytics, sales compensation, and data visualization, including in the pharmaceutical and biotechnology industries. Proven track record in business acumen, driving data-driven decision-making, and providing strategic insights.

Sales Operations and Incentive Analyst

STEMCELL Technologies

  • Built the analytical infrastructure with Snowflake, Excel, and Tableau for revenue reporting, sales analysis, and sales performance analysis to contribute to reaching 23% CAGR, harnessing expertise in SQL and data visualization.
  • Took ownership of a complex revenue reconciliation process between SAP, Snowflake, and Salesforce, spanning accounting/finance, sales, and data teams, by introducing data processing automation and data visualization.
  • Pioneered the implementation of Snowflake as the data source for sales incentive processing, meticulously analyzing worldwide sales performance and executing precise incentive calculations for a global sales team of more than 300 sales persons.
  • Delivered high-impact daily, monthly, and quarterly sales reports, and dashboards for both global and North American markets, empowering strategic decision-making with timely and accurate insights.
  • Data validation and end-user testing of dashboards to ensure data accuracy and self-service dashboarding.

CRM Data Coordinator

Norton Rose Fulbright

  • Strategically analyzed person-level data from diverse industries, fueling business reporting, marketing campaigns, and successful events with stringent privacy policies.
  • Improved business and client reporting delivery time by 50% by pioneering a robust client analytics process, including data extraction procedures, data maintenance, and dynamic data visualization in Power BI.
  • Architected and automated complex CRM reports using Excel templates enhanced with advanced formulas and macros, enabling seamless quarterly and annual global client engagement trend reporting.
  • Positioned as the Subject Matter Expert, facilitated seamless data extraction procedures across multiple platforms, harmonizing InterAction CRM, Power BI, Vuture email marketing, BBi financial reports, and ON24 Webinar platform to enhance the reporting process.

Application Support Specialist

ThinkLP

  • Improved multiple partners’ reporting automation, data integration, and operational processes for a SaaS product.
  • Salesforce administration through data management, optimizing Flow and Process Builders, and implementing robust security settings, ensuring data integrity and streamlined user experiences.
  • Fostered and drove robust client relationships, deftly translating intricate requirements, conducting comprehensive gap analyses, and skillfully troubleshooting technical issues.

Customer Set-up Agent

Waste Management

  • Supervised and developed a team of data specialists, increasing quality metrics by 10% by developing clear data quality metrics, and ensuring adherence to customer contracts, pricing agreements, and operational schedules.
  • Streamlined sales and operations by implementing a highly impactful equipment rental analysis process, unearthing previously uncharged rental fees, resulting in the reduction of revenue loss and bolstered operational efficiency.
  • Recognized as a self-starter for driving solutions and data quality improvements.

Business Development Analyst

Mitsubishi Tanabe Pharma

  • Conducted intricate qualitative and quantitative analysis of diverse product portfolios culminating in precise sales data analysis and comprehensive market studies for potential new products, including pricing analysis, P&L analysis, and forecasting.
  • Provided the framework and strategy for the release of two new drugs for the Southeast Asian market by assimilating complex information of drug demand, resource capacity, and KOL partnerships.
  • Conducted rigorous sales analytics, including meticulous data mining, driving informed, and data-powered sales strategies.